Auto-tagging is a paid premium feature, specifically an add on to a Pro Plan.
If you're interested in adding auto-tagging, contact us! We'll get you set up.
An auto-tag is a label you may create that applies to individual responses for the purpose of filtering, sharing and performing trend analysis on. Auto-tags follow text-matching rules to scan customer feedback and automatically tag comments that include the words or phrases you have chosen.
Auto-tagging will save you time, allowing you to discover trends that surface from tagging your qualitative feedback.
Want to tag like the pros? Check out our blog for tagging best practices.
Trying to create your first auto-tag? Click here for a step-by-step guide.
Need to manage/edit auto-tags that you've already created? Click here.