It’s possible to send many emails from the same trigger, here are the steps to achieve that:
- In Salesforce, create a new variable on the object that’s triggering the survey. This new variable will hold a string with comma separated values of your emails. We shall name it Email_List in this example.
- Update your Wootric Workflow to use the new variable as your email field. Don’t forget to add __c at the end since this is a custom variable. See example:
- In Salesforce, update your outbound message payload to include Email_List. After that, you’ll be good to go. See example:
Please note that all email surveys recipient in one trigger will share the same rest of the properties.