Email surveys work best when they are deeply and seamlessly integrated into your existing tools and workflow. We offer a number of options for making this simple:
- Send via your preferred Email platform (Intercom, MailChimp, Marketo, etc) In this case, you manually send Wootric survey campaigns using our email templates.
- Using our API. By integrating with the API, you can have surveys sent automatically, tied to any event or touchpoint in your customer journey.
- Using Webhooks. Another approach is the use of our inbound webhooks, which may be used to trigger surveys based on Mixpanel events, Intercom events or Salesforce objects.
If the option to add Email Surveys does not appear in your Settings, please contact us.