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A guide to the most commonly used Auto-Tags
Performance Downtime, Fast, Loading time, Responsiveness, Speed Price Affordable, Cost… loading time, responsive, speed, slow, fast, uptime, downtime, 404 Price affordable, cost… Performance Downtime, Fast, Loading time, Responsiveness, Speed Price Affordable, Cost
Can I add a legal disclaimer to my survey?
account_token: 'NPS-XXXXXXXX', disclaimer: { text: 'Learn how we handle your feedback', link: 'https… www.yourbusiness.com/privacy/customer-feedback/', link_word: 'here' } }; Documentation is here: https… Documentation is here: https://docs.wootric.com/android/#showdisclaimer
What to do if you're getting a CORS error with the Wootric JS SDK
domain is not set, you'll receive a CORS error like in the example below: ​ Access to script at 'https… Get https://cdn.wootric.com/wootric-sdk.js net::ERRFAILED 200 Again, this is set on the server side… a more thorough overview of CORS and Access-Control-Allow-Origin, we recommend this Mozilla doc: https
Zendesk: send email surveys in multiple languages
"promoter_thank_you_link_url" : "https://wootric.com", "promoter_thank_you_main" : "Thanks for your… "passive_thank_you_link_url" : "https://wootric.com", "passive_thank_you_main" : "We appreciate your… "promoter_thank_you_link_url" : "https://wootric.com", "promoter_thank_you_main" : "¡Gracias por su
Do you have a version of Wootric for mobile apps?
SDKs are open source and available here for installation and testing: iOS: https://github.com/Wootric… /WootricSDK-iOS Android: https://github.com/Wootric/WootricSDK-Android You can also see some
How to Troubleshoot Single Sign-On (SSO) Integration with Azure Active Directory in Wootric
https://app.wootric.au/session/sso_login US (United States): ACS/SSO URL: https://app.wootric.com… To set up a button in Microsoft 365 for Wootric, visit https://myapplications.microsoft.com and follow… /session/sso_login Audience URL: https://app.wootric.com/session/sso_login
Using and configuring a survey link
https://app.wootric.com/survey/NPS-XXXXXX Each survey respondent must have their own survey link… For example, https://app.wootric.com/survey/NPS-XXXXXX/user_id?… Here is an example using Italian: https://app.wootric.com/survey/NPS-XXXXXXX/user@domain.com?
Wootric Data Center Options
US account sign in is always available at: https://app.wootric.com/sign_in EU and ANZ hosting is… Access it here: https://app.wootric.eu/sign_in Have an account already in ANZ?… Access it here: https://app.wootric.au/sign_in Will Wootric integrations connect to the right regions
How do I add properties to my email templates?
Each score link will start like this: href="https://app.wootric.com/email_survey/NPS-XXXXXXX/{{ email… an example, here is a property called Country Code added to an Intercom email template: href="https… Here is an example with two properties, one called Country Code and one called Role: href="https:
Troubleshooting Login Issues
For reference, our login URL is https://app.wootric.com/sign_in If you see something like this when… Try accessing https://app.wootric.com/sign_in directly