Knowledge Base

In-app Surveys

Getting started with surveys in your web application or site

14 articles in this collection
Written by Sarang Bhatt, Jessica Pfeifer, and Marín Alcaraz

Mobile App Surveys

Installing native surveys inside iOS/Android apps

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3 articles in this collection
Written by Jessica Pfeifer, Elisha Zhang, and Sarang Bhatt

Email Surveys

Reach customers in their inbox

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13 articles in this collection
Written by Jessica Pfeifer, Daniel Pitrowiski, Lisa Abbott and 2 others

Intercom Messenger Surveys

Embed and send surveys inside Intercom's Messenger

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4 articles in this collection
Written by Daniel Pitrowiski, Marín Alcaraz, and Elisha Zhang

Survey Links, SMS, and other options

Other methods to deploy a microsurvey

2 articles in this collection
Written by Daniel Pitrowiski

Configuring the Surveys

Customizing your survey wording, targeting, and user sampling

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15 articles in this collection
Written by Sarang Bhatt, Daniel Pitrowiski, Marín Alcaraz and 1 other

Integrations

Learn all the ways you can send data in and out of Wootric

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27 articles in this collection
Written by Jessica Pfeifer, Elisha Zhang, Daniel Pitrowiski and 4 others

Salesforce

Learn how Wootric and Salesforce work together

5 articles in this collection
Written by Sarang Bhatt, Daniel Pitrowiski, and Marín Alcaraz

Dashboard and Reporting

Inside scoop on the insights and information available in your dashboard

12 articles in this collection
Written by Sarang Bhatt, Lisa Abbott, and Marín Alcaraz

Feedback Tagging

How to classify, or add themes to your qualitative feedback or responses to extract insights

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10 articles in this collection
Written by Jessica Pfeifer, Sarang Bhatt, Daniel Pitrowiski and 1 other

Segment.com and Wootric

Installing surveys via Segment destinations and bringing survey responses back into Segment Sources

6 articles in this collection
Written by Jessica Pfeifer, Daniel Pitrowiski, and Lisa Abbott

CXInsight Advanced Analytics

Leverage machine learning to understand and report on qualitative feedback at scale

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12 articles in this collection
Written by Daniel Pitrowiski and Ryan Smith

Whats New in Wootric?

2 articles in this collection
Written by Daniel Pitrowiski

Administration & Billing

8 articles in this collection
Written by Jessica Pfeifer, Sarang Bhatt, and Daniel Pitrowiski

Troubleshooting

5 articles in this collection
Written by Marín Alcaraz, Lisa Abbott, and Jessica Pfeifer

Privacy and Terms

GDPR compliance, DPAs, and other Privacy related information

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5 articles in this collection
Written by Jessica Pfeifer and German Monfort

Security

1 article in this collection
Written by Lisa Abbott