InMoment - Wootric

Sarang Bhatt

Lisa Abbott

Daniel Pitrowiski

Inside scoop on the insights and information available in your dashboard

Dashboard and Reporting

A deeper look into the Trends tab of your dashboard.

Trends Tab

Tags Tab

Customer profiles that show you a user's entire history with Wootric

User Profiles

Step by step tutorial on how to export Wootric data to a .csv file

How do I export my raw Wootric data?

How to share the digest with more people in your company.

Weekly Email Digest FAQ

Dashboard Features

Core Properties include Survey Channel, Survey Name, Created At Date, Survey Language, and Response Age Cohort (Days), and Picklist Answers.

What are Core Properties?

How do I segment my users so I can view NPS, CES, or CSAT by different filters?

How do I reply to a response?

Mark a response invalid and remove it from all reporting.

How do I remove a response so it does not affect my NPS, CES or CSAT scores?

Learn how to search for responses associated to your tags

How do I search for responses associated to a certain tag?

How do I remove a tag from a response?

Marín Alcaraz

Feedback Management

Display real-time feedback and CX metrics like NPS on a monitor in your workplace.

How to set up Wootric TV

Advanced Functionality

How often should I look at my score?

Best Practices

Find answers and get help from Intercom Support and Community Experts

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