Weekly Email Digest FAQ

How to share the digest with more people in your company.

Lisa Abbott avatar
Written by Lisa Abbott
Updated over a week ago

Digests are sent automatically via email every Sunday morning (Pacific Time). The digest includes latest overall 30-day rolling NPS (or CSAT, CES), weekly response stats, and qualitative feedback highlights.
Currently the email digest is sent to only one email address. To share the digest broadly, customers often create a team email address (e.g."nps@example.com").

To modify the address that receives the digest, go to Settings > Email Digest.ย 

Here is a sample of what the weekly email digest looks like:

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