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Weekly Email Digest FAQ

How to share the digest with more people in your company.

Lisa Abbott avatar
Written by Lisa Abbott
Updated over a week ago

Digests are sent automatically via email every Sunday morning (Pacific Time). The digest includes latest overall 30-day rolling NPS (or CSAT, CES), weekly response stats, and qualitative feedback highlights.
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Currently the email digest is sent to only one email address. To share the digest broadly, customers often create a team email address (e.g."nps@example.com").

To modify the address that receives the digest, go to Settings > Email Digest.ย 

Here is a sample of what the weekly email digest looks like:

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