InMoment - Wootric

Core Properties include Survey Channel, Survey Name, Created At Date, Survey Language, and Response Age Cohort (Days), and Picklist Answers.

What are Core Properties?

How do I segment my users so I can view NPS, CES, or CSAT by different filters?

How do I reply to a response?

Mark a response invalid and remove it from all reporting.

How do I remove a response so it does not affect my NPS, CES or CSAT scores?

Learn how to search for responses associated to your tags

How do I search for responses associated to a certain tag?

How do I remove a tag from a response?

Sarang Bhatt

Marín Alcaraz

Daniel Pitrowiski

Feedback Management

Find answers and get help from Intercom Support and Community Experts

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