Configuring the Surveys

Customizing your survey wording, targeting, and user sampling

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15 articles in this collection
Written by Marín Alcaraz, Sarang Bhatt, Daniel Pitrowiski and 1 other

Customizing Your Survey

How do I customize my survey?

Written by Sarang Bhatt
Updated over a week ago

How to change the language of a survey

Collect feedback in languages other than English

Written by Sarang Bhatt
Updated over a week ago

How do I setup multiple languages in my survey?

How to customize your survey for many languages.

Written by Daniel Pitrowiski
Updated over a week ago

Customize the entire first question of your survey

For NPS, CSAT, and CES questions you can edit the entire first question of your survey and use your own custom language.

Written by Daniel Pitrowiski
Updated over a week ago

Modifying the default NPS, CSAT, or CES survey question

When the trusted default survey question needs a small tweak to modify tense or to provide context.

Written by Daniel Pitrowiski
Updated over a week ago

How do I create new versions of my survey?

A guide to creating and customizing multiple NPS, CSAT or CES surveys.

Written by Daniel Pitrowiski
Updated over a week ago

Configuring Attributes and Events (for segmentation and targeting)

User Attributes and Wootric Properties

What are Wootric Segments and Filters?

Written by Marín Alcaraz
Updated over a week ago

How to pass events in your native Wootric SDK installs

Learn about tracking events with the Wootric SDKs

Written by Marín Alcaraz
Updated over a week ago

Understanding and Configuring Sampling Settings (General and Targeted)

How do I setup Targeted Sampling for in-app surveys?

A guide to targeting user groups (property-based triggers) and defining event-based triggers for your in-app Wootric surveys.

Written by Daniel Pitrowiski
Updated over a week ago

Wootric Global URL Blocklist

Learn how to choose URLs where you don't want the survey to show.

Written by Marín Alcaraz
Updated over a week ago

What is a Wootric Sampling Group and how does it work?

Where multiple survey accounts work together with one installation to check survey eligibility

Written by Daniel Pitrowiski
Updated over a week ago

What is Wootric’s standard NPS sampling strategy? (Customize Sampling explained)

Understand the Customize Sampling defaults.

Written by Sarang Bhatt
Updated over a week ago

Survey behavior for unresponsive users

What happens when a user ignores my in-app survey?

Written by Sarang Bhatt
Updated over a week ago

Sampling Less than 1% of User Base

If you have a very large user base, consider sampling < 1% for more manageable response quantities.

Written by Elisha Zhang
Updated over a week ago

How can I send multiple surveys in a day using triggers?

A quick walk-through in how to send multiple surveys per day using the same Wootric trigger.

Written by Marín Alcaraz
Updated over a week ago