InMoment

Sarang Bhatt

Customizing your survey wording, targeting, and user sampling

Collect feedback in languages other than English

How to customize your survey for many languages.

For NPS, CSAT, and CES questions you can edit the entire first question of your survey and use your own custom language.

When the trusted default survey question needs a small tweak to modify tense or to provide context.

A guide to creating and customizing multiple NPS, CSAT or CES surveys.

Learn about tracking events with the Wootric SDKs

A guide to targeting user groups (property-based triggers) and defining event-based triggers for your in-app Wootric surveys.

Learn how to choose URLs where you don't want the survey to show.

Where multiple survey accounts work together with one installation to check survey eligibility

Understand the Customize Sampling defaults.

What happens when a user ignores my in-app survey?

If you have a very large user base, consider sampling < 1% for more manageable response quantities.

A quick walk-through in how to send multiple surveys per day using the same Wootric trigger.

A walkthrough for setting up your Driver Picklist in multiple languages.

A walkthrough for setting up your Driver Picklist and what to expect as you get responses in your dashboard.