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CXInsight Advanced Analytics
CXInsight Advanced Analytics
Leverage machine learning to understand and report on qualitative feedback at scale
Daniel Pitrowiski avatarR
By Daniel and 1 other2 authors11 articles

Understanding Tags in CXInsight


What are the three different tag types in CXInsight?
Text Analytics | Smart tags by Category
How to scope your tags in CXInsight

Creating Reports


NPS (Net Promoter Score) reports you can create in CXInsight
CSAT (Customer Satisfaction) reports you can create in CXInsight
CES (Customer Effort Score) reports you can create in CXInsight
How to create reports using date & numeric properties in CXInsight

Creating Dashboards


How to display verbatim feedback in your CXI dashboard
How to Manage Dashboards in CXInsight

Creating Watchlists


How do I create a custom watchlist in CXInsight?

Admin Settings


Setting your time zone in CXInsight
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