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CXInsight Advanced Analytics
CXInsight Advanced Analytics
Leverage machine learning to understand and report on qualitative feedback at scale
R
By Ryan and 2 others
3 authors
12 articles
Understanding Tags in CXInsight
What are the three different tag types in CXInsight?
Text Analytics | Smart tags by Category
How to scope your tags in CXInsight
Creating Reports
NPS (Net Promoter Score) reports you can create in CXInsight
CSAT (Customer Satisfaction) reports you can create in CXInsight
CES (Customer Effort Score) reports you can create in CXInsight
How to create reports using date & numeric properties in CXInsight
Creating Tag-Based Reports in CXInsight
Creating Dashboards
How to display verbatim feedback in your CXI dashboard
How to Manage Dashboards in CXInsight
Creating Watchlists
How do I create a custom watchlist in CXInsight?
Admin Settings
Setting your time zone in CXInsight