InMoment - Wootric

What are the three different tag types in CXInsight?

Smart tags are applied to feedback using machine learning for out-of-the-box topic auto-categorization in CXInsight.

Text Analytics | Smart tags by Category

Tags in CXI can be scoped to set of filters, depending on any combination of projects, properties, scores and sentiments

How to scope your tags in CXInsight

Ryan Smith

Daniel Pitrowiski

Understanding Tags in CXInsight

Find answers and get help from Intercom Support and Community Experts

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