Note: You can customize the survey in your Wootric account settings.
- To send a survey to a customer, open up a new in-app message. Click the plus button on the left side of the chat bubble to open a menu of things to insert.
- Scroll and click on “insert app”, then click on “Wootric Surveys”. Once you have inserted the app, you can hit send. For help configuring the rest of an auto message, see Intercom’s help document.