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How to test email template surveys in Intercom
How to test email template surveys in Intercom

test, template, Intercom, campaign, broken link

Sarang Bhatt avatar
Written by Sarang Bhatt
Updated over a week ago

Since Wootric email templates are embedded with links that reference the email address of the recipient, standard testing methods, like the button that says 'Send Test Email,' won't work.

If you use the 'Send Test Email' button, you will be sent the template, but the links will not work and you'll see this error message:

Instead, here's how to successfully test a Wootric email template survey in Intercom.  

Configure the auto message as if you were setting up a campaign that was only going to send a message to you.  Then turn the campaign and the email should come to your inbox, with all of the embedded links correctly referencing your email address and any other properties that you decided to pass us.  

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