The Wootric API provides a wide range of possibilities for managing your end users, responses, and declines. With these endpoints, you can automate tasks, manage your survey program, and have full control of your data.
NOTE: API is available in the US, EU, and AU. Double check URLs match the region if you're using the API.
User Management
The Wootric API allows you to manage your end users with various endpoints. You can retrieve, create, update, and delete end users, as well as export specific data or get all end users filtered by different criteria.
• Get a specific end-user by ID, email, external ID, or phone number.
• Create, update, or delete an end-user.
• Get all end users, filtered by creation or update time, email, or survey status.
• Export specific end-user data.
Response and Decline Management
The Wootric API also enables you to manage responses and declines from your end users. You can retrieve, create, update, and delete responses and declines, as well as use filters like promoter, passive, or detractor responses.
Survey Management
The Wootric API provides endpoints for managing survey templates, sending email surveys, and retrieving metric summaries (NPS, CSAT, CES, etc.). You can get information about all survey templates, send email surveys with custom settings, and retrieve metric summaries for a specified date range.
Send Email Surveys
REST API
The normal API lets you send a maximum of 100 emails per request. Wootric will automatically create an end user if they don’t exist.
CSV file via API
This API endpoint will let you send email surveys in bulk using a CSV file. The CSV file should contain at least an email column, the rest of the columns are either special columns (detailed below) or custom properties that will be added to the email surveys.
Want to set up a CSV for sending? Documentation here: https://docs.wootric.com/api/#csv-columns
FAQ
Can I send data to analysis tools like Power BI or BigQuery?
Yes. Using the API all responses can be brought into your data analytics platforms.
If you'd like a code-free way to connect Wootric to these platforms, we work with Zapier to connect to other platforms.
Wootric & BigQuery: https://zapier.com/apps/google-bigquery/integrations/wootric