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Intercom and Wootric Integration using Webhooks
Intercom and Wootric Integration using Webhooks

Trigger Wootric surveys based on attributes and events in Intercom

Daniel Pitrowiski avatar
Written by Daniel Pitrowiski
Updated over a week ago

You can trigger email surveys, SMS surveys, or even in-app web or mobile surveys from Intercom using webhooks. It is also possible to use webhooks to bring conversation attributes into Wootric to analyze data by operator. Here is a video with steps on how to configure the two services. 

In addition to this webhook integration, Wootric also offers a Messenger App that delivers surveys in Intercom Messenger itself. And, through our bi-directional integration, survey responses can appear in Intercom user records. Please see the details at

Developer documentation regarding webhooks is available here.

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