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Intercom and Wootric Integration using Webhooks

Trigger Wootric surveys based on attributes and events in Intercom

Daniel Pitrowiski avatar
Written by Daniel Pitrowiski
Updated over 3 years ago

You can trigger email surveys, SMS surveys, or even in-app web or mobile surveys from Intercom using webhooks. It is also possible to use webhooks to bring conversation attributes into Wootric to analyze data by operator. Here is a video with steps on how to configure the two services.ย 

In addition to this webhook integration, Wootric also offers a Messenger App that delivers surveys in Intercom Messenger itself. And, through our bi-directional integration, survey responses can appear in Intercom user records. Please see the details at https://www.wootric.com/integrations/intercom/

Developer documentation regarding webhooks is available here.

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