InMoment

The 2-way Wootric-Zendesk integration enables you to trigger customized surveys upon ticket closure and send CSAT responses back to the Zendesk ticket. <br><br>Basic Setup: 

<a href="https://help.wootric.com/en/articles/1572618-zendesk-trigger-customized-wootric-surveys" target="_blank" rel="nofollow noopener noreferrer">Trigger customized Wootric surveys from Zendesk</a>

<a href="https://help.wootric.com/en/articles/4678278-send-wootric-survey-responses-to-zendesk" target="_blank" rel="nofollow noopener noreferrer">Send Wootric survey responses to Zendesk</a>

- <a href="https://help.wootric.com/en/articles/1572618-zendesk-trigger-customized-wootric-surveys" target="_blank" rel="nofollow noopener noreferrer">Trigger customized Wootric surveys from Zendesk</a>
- <a href="https://help.wootric.com/en/articles/4678278-send-wootric-survey-responses-to-zendesk" target="_blank" rel="nofollow noopener noreferrer">Send Wootric survey responses to Zendesk</a>

<a href="https://help.wootric.com/en/articles/1638018-use-custom-attributes-from-zendesk-salesforce-in-wootric-emails" target="_blank" rel="nofollow noopener noreferrer">Customizing email survey subject line and intro with user properties</a>

<a href="https://help.wootric.com/en/articles/3052269-zendesk-send-email-surveys-in-multiple-languages" target="_blank" rel="nofollow noopener noreferrer">Sending email surveys in multiple languages</a>

<a href="https://help.wootric.com/en/articles/4477859-user-attributes-and-wootric-properties" target="_blank" rel="nofollow noopener noreferrer">Importing user properties from Zendesk</a>

- <a href="https://help.wootric.com/en/articles/1638018-use-custom-attributes-from-zendesk-salesforce-in-wootric-emails" target="_blank" rel="nofollow noopener noreferrer">Customizing email survey subject line and intro with user properties</a>
- <a href="https://help.wootric.com/en/articles/3052269-zendesk-send-email-surveys-in-multiple-languages" target="_blank" rel="nofollow noopener noreferrer">Sending email surveys in multiple languages</a>
- <a href="https://help.wootric.com/en/articles/4477859-user-attributes-and-wootric-properties" target="_blank" rel="nofollow noopener noreferrer">Importing user properties from Zendesk</a>

<a href="https://help.wootric.com/en/articles/979576-wootric-integrations-with-zapier" target="_blank" rel="nofollow noopener noreferrer">Use Zapier to create a Zendesk ticket for a detractor or passive respondent</a><br>

- <a href="https://help.wootric.com/en/articles/979576-wootric-integrations-with-zapier" target="_blank" rel="nofollow noopener noreferrer">Use Zapier to create a Zendesk ticket for a detractor or passive respondent</a><br>